Frequently Asked Questions

At Vitality Cove, we do not accept insurance. Our approach to healthcare is personalized, comprehensive, and patient-centered—which is often limited by insurance-based models.

Insurance companies dictate how much time a provider can spend with you, which labs can be ordered, and what is considered a “normal” result. Unfortunately, this one-size-fits-all approach does not account for individual symptoms, optimal health ranges, or advanced testing that can provide deeper insight into your well-being.

However, you may be able to use your insurance for standard blood work or medications, depending on your plan. We do not bill or communicate with insurance companies directly, but we can provide the necessary documentation for you to submit a claim if applicable.

At Vitality Cove, we believe in healthcare without limitations—where we focus on root causes, optimization, and long-term wellness rather than just treating symptoms within insurance constraints.

How Lab Draws Will Work

At Vitality Cove, you can use your health insurance for blood work; however, we are not responsible for lab pricing, and it is your responsibility to verify whether your insurance covers the labs.

• Generally, labs related to hormone optimization and most longevity testing are included under standard coverage. Specialty tests, such as Apo E testing and advanced cardiovascular or cancer screening panels, are often not covered by insurance.

• We provide transparent pricing from Access Labs to ensure clarity and convenience. Our custom panels are designed to suit your individual health needs, and all lab draws are performed in our clinic at no additional charge.

All available panels are detailed below. Interpretation of these advanced panels is included as part of our Longevity Membership for comprehensive understanding and ongoing care.

Your journey with us begins with Optimalntra, our secure patient portal. You’ll receive a welcome email with your login details and instructions. Through this portal, you’ll complete your comprehensive health questionnaires before your first appointment.

Step 1: Understanding Your Whole Health Story

Your first visit is about more than what brought you in today — it’s about your entire health journey.

We’ll explore your:

• Eating habits and nutrient intake

• Sleep quality and recovery

• Exercise and movement patterns

• Stress levels, mood, digestion, and lifestyle factors

Step 2: Advanced Laboratory & Functional Testing

We use expanded lab panels that go far beyond standard testing to see how your body is functioning as a whole. These labs will be drawn prior to your first appointment. This may include:

• Full hormone panels (including metabolites if needed)

• Complete thyroid analysis

• Nutrient & mineral status

• Gut health and detox pathway assessments

• Learn more about labs

Step 3: Personalized Care Plan

We combine your history, lab results, and lifestyle to create a custom wellness plan that addresses root causes and supports long-term vitality. Our goal is to help you feel energized, balanced, and in control of your health.

Invest in Your Health with Personalized, Ongoing Support

We understand that the idea of memberships can be off-putting, but when it comes to hormone optimization, weight loss, and overall wellness, true results don’t happen overnight. Your body is complex, and achieving balance takes time, careful monitoring, and adjustments along the way.

At Vitality Cove, we don’t believe in “one-size-fits-all” solutions. Hormone levels fluctuate, metabolic needs change, and everyone responds differently to treatment. Our membership model ensures you receive consistent care, regular check-ins, and adjustments tailored to your body’s evolving needs. It’s about more than just a prescription—it’s about comprehensive, personalized support on your wellness journey.

Why We Use a Membership Model

Traditional healthcare is built around brief visits, lab cut-offs, and insurance restrictions. For example, many men are told their testosterone is “normal” simply because their number falls within a wide range—even if they feel exhausted, foggy, or not like themselves. Insurance only covers what is considered “disease.”

At Vitality Cove, we do things differently. Your membership gives you:

• Ongoing access — we see you several times a year, not just once a year when something is wrong.

• Continued support and optimization — as your body changes with age, your hormone, nutrient, and caloric needs change too. We adjust your plan to meet you where you are.

• Personalized wellness — we don’t just treat lab numbers; we treat you—your energy, your mood, your resilience, and your long-term health.

• Prevention and vitality — our goal is not just to prevent disease but to help you live with clarity, strength, and balance at every stage of life.

Exclusive Member Perks:

•  20% off all medical-grade supplements

•  Custom nutrition plans based on your goals, labs and genetic tests

•  Cove Credits each month — use them toward red light therapy, cryotherapy, or additional IV/IM infusions

Your membership allows us to be partners in your health journey, offering continuous care and exclusive benefits that go far beyond what traditional primary care can provide.

Live intentionally. Live powerfully. Live well

But I don't feel normal.

At Vitality Cove, we take a functional and optimized approach to health, rather than just looking at whether your lab results fall within a “normal” range. Traditional lab tests often use broad reference ranges based on the average population, which may not reflect what is truly optimal for your health and well-being.

We Focus on Optimal, Not Just Normal – A lab result in the “normal” range doesn’t always mean it’s ideal for you. For example, a normal thyroid panel may include only TSH and T4, but optimal thyroid function also depends on Free T3, Reverse T3, and thyroid antibodies—which are rarely tested.

• Comprehensive Lab Testing – We go beyond the basics and check total vs. free hormone levels, ensuring that what is circulating in your body is actually available for use.

• Advanced Testing – We offer DUTCH urine testing, which evaluates hormone pathways and metabolites—giving deeper insight into how your body produces, metabolizes, and eliminates hormones. Even if your blood levels are normal, your metabolites might not be, affecting how you feel.

• Personalized Interpretation – We don’t just read numbers; we correlate lab results with your symptoms, lifestyle, and overall health goals.

At Vitality Cove, we don’t just teach health — we live it.

We sweat the grind in the gym, embrace mindfulness, and commit ourselves to continual growth through education and advanced certification.

We are mothers, wives, and friends — women who understand what it means to balance family, career, and self-care. We show up every day not only for our patients, but for our own well-being, so we can guide with authenticity and compassion.

When we say we believe in strength, longevity, and vitality — it’s because we walk that path ourselves. We don’t offer quick fixes; we model sustainable, life-changing habits. Our patients see in us the proof that health is not just possible — it’s powerful.

"What you want to ignite in others must first burn inside yourself." – Charlotte Bronte 

Vitality Cove isn’t just a clinic. It’s a lifestyle. And we’re honored to lead from the front.

We love that you trust us so much! But no — we’re not a replacement for your primary care provider (PCP). We absolutely love PCPs and everything they do, and you still need one for all the important routine things like annual physicals, Pap smears, rectal exams, and all the glamorous parts of healthcare that keep you alive and healthy.

Think of us as an adjunct to your healthcare — your optimization team. We focus on hormones, wellness, longevity, and helping you feel your absolute best, while your PCP focuses on routine screenings, preventive care, and keeping all the bases covered.

Learn more here